Onboarding · for prospects and project leads
Four steps to Samedis.care
Samedis.care is surprisingly simple to introduce — and we accompany you every step of the way. This page walks you through the typical journey from first impression to live operation, in four clear phases.
At a glance:
- 1. Discover — video, demo or personal call (anonymously, if you wish)
- 2. Roll out — technology, formal aspects and organisation for the project lead
- 3. Sign up — self-service or with an individual offer
- 4. Support — tutorials, support and ongoing assistance
Phase 1 · for prospects
Get to know Samedis.care
Want to see what Samedis.care can do — without commitment, without sales pressure? We offer three ways, depending on how much time you’d like to invest.
Video tour with key facts
In about seven minutes our demo video walks you from login all the way to a fully documented device training — including hybrid capture and training groups. Additional, role-specific short videos (doctors and nursing, biomedical engineering, all users) will follow.
Demo video: device training with Samedis.care
Demo / Personal call (~ 30 min)
If you have specific questions, let’s talk directly. No preparation needed — we’ll guide through the topics that matter to you:
- Who you are and the role you’re approaching Samedis.care from.
- What you specifically need — we go into depth where it matters.
- Where to go from here — e.g. an offer or a meeting with the project lead.
Phase 2 · for project leads
Rolling it out
The meeting with the project lead is the heart of the rollout. In about 60 minutes we cover the three topic areas every facility has to address — without slide marathons, without consultant-speak.
Technology
- Hardware — which QR labels, scanners or devices are needed
- Software — Samedis.care runs in the browser and on every smartphone. What devices/OS are available?
- Data exchange — is there an inventory or asset system we should sync master data with?
- Permissions — which roles, user groups, single sign-on?
Formal aspects
- Co-determination — loop in works council / staff council; we provide templates for company agreements
- Data privacy — GDPR-compliant, DPA per Art. 28; all data stays in the EU
- Data security — ISO-27001 certified data centres, documented in our Trust Center
Organisation
- Roles — training managers, key users, biomedical engineering, IT
- Timeline — typical rollout takes 4–8 weeks, depending on size and data state
- Workflows — data and material flows in everyday clinical practice, interfaces to service partners and manufacturers
Phase 3 · for decision-makers
Convinced? Get started
Switching from trial to live operation is just as flexible as everything before: self-service in the app or with a tailored offer.
Path A: Self-service subscription
Straight from inside Samedis.care, no sales loop:
- Create your facility — if you haven’t yet, set up a tenant for your hospital. The full walkthrough lives on the trial page.
- Tell us how many devices — inside the tenant, go to Facility → Billing and enter the number of devices you want to manage, in steps of 100. The price is calculated automatically from that.
- Add billing & payment details — address, VAT ID, and your payment method (card or SEPA direct debit). The secure handling is managed by our payment gateway Stripe.
The subscription is activated automatically in the same step. Adjustments (more devices, additional sites) can be made any time via the same screen; cancellations follow the agreed contract terms.
Path B: With a consultation
For larger setups (multiple sites, individual SLAs, sizeable data migration) we’ll prepare the offer with you:
- Book a meeting — review requirements and special needs together
- Binding offer — fixed price including SLA, in writing
- Place the order — CRM-tracked, with a clearly-assigned contact person on our side
Phase 4 · during operation
Ongoing support & services
We don’t leave you alone after go-live. Four pillars are continuously available:
- Request a quote — for additional services (e.g. data migration, custom training)
- Alignment meetings — regular reviews with the project lead, optional quarterly
- Tutorials — step-by-step guides at tutorial.samedis.care
- First-level support — personal, English/German speaking, without ticket-roulette
Still have questions?
We’ve collected the most common questions about rollout, day-to-day use and contracts in the FAQ section of our tutorial portal — continuously updated and searchable.