Samedis.care Update September 2026: Reports & TrainingsNews

Samedis.care Update

All new functions will be available from 23 September 2026.

This release revolves around two big themes: reports that finally show how your maintenance is really doing, and less typing in everyday work — from text templates for quotes to structured cost capture on the task. On top of that come the new “Commissioning” task type, a way to report errors in public device models, and numerous improvements to lists and trainings. Here is everything at a glance.

🚀 New Features

📊 Meaningful reports on trainings, maintenance and inventory

Reference: #1117

You can now see at a glance where training coverage, maintenance and your device fleet stand. The reports sit where their data sits — under Trainings and Devices, each below the Reports subheading. Every chart can be shown as a table or saved as an image, and a click takes you from a figure straight into the list behind it. Where it makes sense, you can narrow a report down to individual facilities and device types.

Trainings (Trainings › Reports):

• Training coverage — how many device models and staff are assigned to a training group, and what the coverage rate is overall and for devices requiring manufacturer training. The “without group” tiles take you straight to the respective list.
• Training statistics — completed trainings per month by type, along with the number of staff and devices trained over time.
• Plausibility check — finds completed internal trainings where the trainer did not hold the required authorisation for the device model in question — including a note on how to correct it.

Maintenance and device fleet (Devices › Reports):

• Device task statistics — volume of tasks per month and type, the share of repairs completed late, how punctually maintenance is carried out, and the turnaround time from report to completion.
• Maintenance management — MTBF, MTTR as a median, availability over a rolling 12-month window and a service-life view of age against failures — each broken down by device type.
• Inventory statistics — distribution of your fleet by device type, location and department as a drilldown treemap, new additions over time and the MTBF distribution across devices.
• Devices report — fleet size, purchase price and maintenance costs year over year, costs per task type, the share of maintenance cost against purchase price, and the age distribution of the fleet.
• Request statistics — volume, response and resolution times as average, median and P90, open requests by age, plus distributions by device type, location, department and responsible person.

Access requires the reporting permission in addition to read access for the respective area.

✍️ Training: add participants on the spot and have them sign right away

Reference: #2397

If a training runs in a loop and the audience keeps changing, you can use “+ Add employee” in the conduct screen to search for someone or create them, and have them sign immediately — without jumping back to step 2. The tablet can simply stay where it is. If you have not selected any participants in step 2, you now get a hint instead of a block. For paper documentation, the PDF contains at least ten blank lines instead of five.

📋 Ad-hoc documentation in my.samedis.care

Reference: #2237

Training documentation now has two tabs: Document a past training for retrospective capture as before, and Ad-hoc documentation for a training just carried out, with two digital signatures. The ad-hoc variant lands in status “Pending” and only counts once the medical device officers have approved it — they are notified automatically.

🔧 New task type “Commissioning”

Reference: #2640, #2926

Putting a device into service for the first time can now be documented as a task of its own — with a due date, an assignee, a journal and documents such as the handover protocol or the functional test. The new field “Commissioned by” comes with it, and the operating status is set to “Operational” automatically. When you close the task we ask whether the date and the person should be transferred to the device — data already maintained on the device is kept by default.

📝 Text templates for quotes, orders and the journal

Reference: #2448, #2597

Under Facility › Text templates you maintain your own text blocks with placeholders such as {Inventarnummer}, {Seriennummer} or {Vorgangsnummer}. In the quote and order dialog you pick the matching template and the placeholders are filled straight from the task’s data. In the journal, a / at the start of a line opens the template list — copying from Word is a thing of the past.

💶 Capture quoted and actual costs separately

Reference: #2448, #2593

The task now carries two total fields: Quote and Actual costs. A compact dialog lets you enter either a single grand total or the individual positions for service, spare parts and consumables. If a tax rate is stored for your facility, the gross amount is shown as well. On the device, accumulated maintenance costs now live in the new Maintenance costs section — where they belong, instead of sitting under Procurement.

💬 @-mentions in the journal and in requests

Reference: #2449, #2589

An @ in a journal entry or a request message opens a list of the responsible people — your own staff as well as the contacts of the device’s service partners. The mentioned person receives a notification with a direct link to the task. External contacts without a user account appear greyed out, so it is immediately clear who cannot be notified.

🔒 Completed tasks can no longer be deleted

Reference: #2383

A completed task is a record of evidence and is now consistently protected from deletion. This applies regardless of whether a service partner has claimed authority over the task.

📑 New columns “Contract available”, “Contract type” and “Serial number”

Reference: #2452

In device data, tasks, requests and audit reports you can show via the column selector whether a contract is assigned to a device and which type it is — with several active contracts, all types are listed. For tasks, the serial number is added as its own column. All new columns are filterable and sortable, hidden by default and included in the Excel export. The contract columns only appear if you have read access to the contract register.

🏷️ Device nickname in the request list

Reference: #2592

If your facility works with nicknames, that is often the name a device is actually known by in the house. This column can now be shown in the request grid and is filterable and sortable — including correct handling of umlauts. No more switching to the inventory just to identify a device.

👤 Contacts right at the linked service partner

Reference: #2378

When you click the linked service partner on a device, you immediately see the stored contacts — no detour via “Edit company” and scrolling. That saves several clicks in a service case.

🛠️ Report changes to public device models

Reference: #2551

When you notice at the device that something is missing or wrong in the public device model — a new instruction manual, a missing firmware version, an incorrect inspection interval — you can now report it straight from the device model viewer. You correct the value in the familiar form and submit your proposal with a short reason. The public catalog stays unchanged until approval, and under My change reports you follow the status — once the review is done you receive feedback.

🌳 Map device systems across several levels

Reference: #2828, #2467

Device systems are no longer limited to a single level: a device that already has sub-devices can itself be assigned to a superordinate device. That lets you map multi-level setups exactly as they stand at the point of use.

✅ Clearer permission assignment

Reference: #2851

In user management it was not visible that a user profile already grants certain permissions — the checkboxes stayed empty even though the permission had been given. Groups that no longer add any permissions are now shown as checked and disabled. What is actually allowed is visible at a glance.

🖼️ Upload WebP images

Reference: #2615

Images in WebP format are now accepted and correctly recognised as images everywhere PNG and JPEG are allowed. Shots from modern smartphones can be uploaded without conversion.

We hope you enjoy using it and look forward to your feedback!

Do you have any other suggestions or requests? Feel free to share them with us.

Your Samedis.care Team