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Samedis.care Update October 2026: Trainings, Access Rights & Service OrdersNews

A stricter trainer check and availability from the duty roster, a complete log of access rights, photos in service orders and a UDI scanner that reads far more type plates.

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BY Samedis.care Team / ON Oct 23, 2026

Samedis.care Update

All new functions will be available from 23 October 2026.

This release makes Samedis.care above all more traceable and more binding. You decide how strictly a trainer’s qualification is checked, and you can see without gaps who granted or removed which access rights from whom. Service orders take existing photos along, and the UDI scanner reads far more type plates. Here is everything at a glance.

🚀 What’s New

🎓 Training management: check qualifications, availability from the duty roster

Reference: #2388, #3371, #3372, #3403

Until now, Samedis.care only warned you when a trainer had no training of their own on a device. In your facility settings you can now choose between three levels:

  • Warn only: as before, and still the default.
  • Block for manufacturer training: for devices that require manufacturer training, a trainer without the qualification can no longer be entered.
  • Block for all trainings: the check applies to every device that requires training.

The check uses the risk level that actually applies in your facility, including your own adjustments. In blocking mode, trainers typed in as free text are refused as well, and Samedis.care shows you which devices are affected.

Availability as a trainer for ad-hoc trainings can now also be managed centrally. If your facility is connected to a duty roster, whoever is on duty counts as available. In my.samedis.care, staff then see a note next to “I am available” saying that the duty roster takes care of this for the facilities listed. For every other facility, their own switch still applies.

🔐 Access management: every change of rights is traceable

Reference: #2907, #3406, #3419, #3423, #3240, #3017, #3204, #3159

Access management now has a log of all changes to access rights: who granted or removed which rights from whom, and when. You can view it for the whole facility or for a single user. It covers changed groups, removal from the facility, accepted invitations and changes to user profiles that affect all of their members. Each user profile also has its own change history with before and after values.

There are also a few clarifications in the interface:

  • The term is now “User profiles” everywhere.
  • In staff management, the status reads “Has access” or “No access” to the facility instead of “Has login”. Anyone removed in access management loses this status immediately.
  • Invitations sent from staff management stay linked to the employee, even when the person inviting has no permission for access management.

🔧 Tasks and service orders: send photos right along

Reference: #3043, #3285, #3286, #3095

When you send a quote request or an order, you can now pick photos that are already attached to the task or to the linked request. The service partner sees the defect right away, and you no longer have to download and re-upload anything. If the attachments get too large for an email, Samedis.care tells you before sending, instead of the email silently failing to arrive. Once sent, an order’s attachments are locked, so the record matches what was actually sent.

Notifications about tasks now name the facility, device location and number, in the bell as well as by email. If you look after several facilities, you can tell what it is about without logging in.

📄 Contract register: assign faster, keep track of changes

Reference: #2386

When you assign several devices to a contract at once, Samedis.care asks for the assignment date only once for the whole selection, prefilled with today’s date. Before, a dialog came up for each device. This works in both directions, from the contract to its devices and from a device to its contracts. On the contract, the “…” menu now has “Show changes”, where you can see who changed what on the contract and when.

📷 UDI scanner reads far more type plates

Reference: #3111, #3274, #3416, #3415, #3401

Many European manufacturers print an HIBC code on the type plate instead of GS1. The UDI scanner now recognises it, even when product and serial data are split across two separate codes. GS1 codes written in unusual ways are now read correctly too, such as codes without control characters, the human-readable form in brackets, or a day “00” in the expiry date. Many devices where the scanner used to keep searching can now be captured straight from a scan.

🗂️ Device models and data harmonisation

Reference: #3164, #3050, #3118

You can now view the harmonisation rules created when your device data is imported. Filter them by status, method and origin, and delete rules that are wrong. For hospital groups, the rules of the enterprise facility also apply to imports of its linked hospitals, so a mapping clarified once does not have to be decided again in every hospital.

Change reports for public device models can now be submitted without any changed value, with a reason only. That helps when a problem cannot be expressed in a single field.

📊 Reports: more complete costs and all device types

Reference: #3234

In reinvestment planning, repair costs now count towards maintenance costs, not just maintenance and inspections. This matches the notion of maintenance in the German Medical Devices Operator Ordinance (MPBetreibV) and brings devices with high repair costs into view as replacement candidates. The devices report also calculates its figures across all device types instead of only the ten most common ones.

✨ Everyday improvements

Reference: #3198, #3400, #3404, #3082, #2632

  • Consistent terms for service intervals: device model, device and task now use the same wording throughout, including in the inventory register PDF.
  • Change logs show the time in your local time zone and, for multiple assignments such as teams, service partners or device tags, what was entered before and after.
  • Rotate images: the image viewer has buttons for rotating.
  • More visible checkboxes: unchecked boxes have much stronger contrast and are clearly recognisable as an option.

We hope you enjoy using it and look forward to your feedback!

Do you have any other suggestions or requests? Feel free to share them with us.

Your Samedis.care Team

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